The "Win-Win" Performance-based Hiring Articles, Insights and Podcasts

The Refereed Panel Interview

The Refereed Panel Interview

John, the CHRO sat across from Lisa, the CEO, in the executive conference room. They had worked together for years, but today was different. John was about to propose a significant shift in the company’s hiring process, and he knew he needed to make a compelling case.

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The Most Important New Interview Idea of the Century

The Most Important New Interview Idea of the Century

In today’s competitive job market, organizations must refine their hiring processes to ensure they select the best candidates while minimizing biases. A “Refereed Panel Interview,” using a performance-based interview format, offers a structured and effective approach to achieve these goals. This method involves one leader asking the major questions while panelists seek clarification without changing the topic.

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How to Assess True Motivation

How to Assess True Motivation

During a recent Performance-based Hiring workshop for hiring managers I suggested that measuring motivation to excel was the secret sauce in hiring outstanding people. This is “n” in the Hiring Formula for Success. One of the leaders suggested asking about five year career plans was how he assesses this. I pushed back and said the candidate’s answer was subject to the interviewer’s biases since diverse and minority candidates might have different career aspirations. Instead I offered an alternative as summarized in this ChatGPT- inspired story.

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These 20 Soft Skills Define Greatness

These 20 Soft Skills Define Greatness

The people who got ahead the fastest had the strongest “soft” skills. A few weeks ago I described how to use the Hiring Formula for Success shown in the graphic as the foundation for interviewing anyone for any job. The formula can be used as a guide during...

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The Single Best Way to Improve the Candidate Experience: A Thought Piece

The Single Best Way to Improve the Candidate Experience: A Thought Piece

Despite investing billions annually over the past quarter century, little has been achieved in increasing interviewing accuracy; measuring, predicting and improving quality of hire; reducing churn, improving job satisfaction or hiring more talented people. The only obvious outcome from this enormous spend is an estimated fivefold increase in unqualified candidates applying for jobs, enabled by the ease of a single-click application process.

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Moneyball for HR: Transforming Human Resources through Data Analytics

Moneyball for HR: Transforming Human Resources through Data Analytics

Note: For full disclosure, this post was written by ChatGPT by providing it a short summary of a new course now being developed for LinkedIn Learning with the working title, “Moneyball for HR.” This new course represents the second part of a course released in December 2023, “Change Management for HR.” The theme behind both courses is that in order for change to spread organically it must begin by getting early adopters onboard early and using evidence to drive the change program companywide. This article describes how HR leaders can adopt this methodology. Contact us if you have some case studies you’d like to share that leverage the power of data analytics to drive change.

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Using AI to Prep for the Interview

Using AI to Prep for the Interview

I must have prepped over a thousand candidates for different roles from professional staff to senior executive positions in all types of industries. During my in-depth interview with the candidate I wanted to be sure they were first competent and motivated to do the actual work and second they would also see the role as a worthy career move. Once I was confident about their ability I then prepped them to ensure they were properly assessed by the hiring manager.

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Hiring for Skills: A Real Solution or Just a Fad

Hiring for Skills: A Real Solution or Just a Fad

Hiring for skills is a popular trend among employers who want to broaden the talent pool to include more diverse and fully qualified candidates. Instead of relying on credentials, such as degrees, certificates, or years of experience, skills-based hiring focuses on the abilities and competencies that are relevant for the job. This approach can have many benefits, such as expanding the talent pool, reducing bias, and improving retention. However, it also comes with some challenges that need to be addressed in order to make it effective and fair.

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The D in DEI Does Not Stand for Discrimination

The D in DEI Does Not Stand for Discrimination

On my first search assignment for a plant manager for an automotive products company the President of the group handed me an almost traditional job description. The almost part was that it was hand-written. The traditional part was that it was filled with the standard jargon listing skills, experience, academic requirements and the omnipresent “must have” competency, “be results driven.”

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Time is your most valuable asset, don’t waste it.

Time is your most valuable asset, don’t waste it.

Lydia greeted Alex with a concerned look, the hum of the coffee shop blending with the gravity of their conversation. Lydia, once his boss and now a mentor figure, was someone who could help him figure out how to make important career decisions.

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The Hidden Cost of Hiring Mistakes is Enormous

The Hidden Cost of Hiring Mistakes is Enormous

It turns out that the actual cost of hiring people who wind up in the bottom half is at least $100 thousand per bad decision and for managers it’s a big multiple of that! This is based on the fact that the average revenue per employee for those in the Fortune 500 is $1 million with a variable margin about 40% or $400 thousand.

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On Becoming a Super Recruiter

On Becoming a Super Recruiter

When creating a talent acquisition strategy it’s important to note that about 20-25% of those in the workforce are always actively looking for another job. This is the group companies need to target to fill open jobs as rapidly as possible. There’s another 20-25% who are always proactively passive. Don’t even attempt to contact these people unless you’ve worked with the person before. Given this, it’s obvious the candidates you’ll want to hire for your most important roles are in the other 50-60%. While this is the ideal talent market, these people won’t respond to your emails or calls unless you become an expert at passive candidate recruiting. This involves a number of critical skills, in particular:

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Exposing the “Veneer of Superficiality” Interview

Exposing the “Veneer of Superficiality” Interview

As a recruiter I abhorred the idea that an outstanding candidate for an important job was being judged by a person who wasn’t a very good interviewer. Sadly, after having debriefed over one thousand different interviewers, I estimate that about two-thirds fell short. And too often the assessments of those who were valid were overridden or discredited by those who weren’t.

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Be Careful What You Wish for …

Be Careful What You Wish for …

I’m getting nervous with the proliferation of all of these AI-infused chatbots that will change life and work as we now know it. Some of them are wrong. Really wrong.

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