I always start a new search project with the hiring manager with this question, "What does the person in this role need to do to be successful over the course of the first year?" This always produces 5-6 key action-oriented performance objectives like, "Build and lead...
"Moneyball for HR!" is about using data to make better hiring decisions. This one question stops turnover in its tracks and all of the damage it does. It should be asked 100% of the time before any job offer is approved. What does the person need to do in this role to...
This is a true story. More important: It's one you get to write. It will take place sometime in the next 12 months. Maybe at your company. Maybe in your department. It could be your story. Or not. That's up to you. Let's begin. It's about two moles we'll call them...
Why AI Investments in HR Are Failing And Why Turnaround Specialists Should Lead the Fix AI investments in HR are faltering. Companies are spending millions on AI-powered recruiting tools, chatbots, performance management systems, and learning platforms, yet most...
In this earlier post I suggested that excellence is universalregardless of the role. You can find them both using this one question: Tell me about your best work (describe your biggest job challenge)? Then dig deep 5-6 layers to uncover the attributes of excellence...
Every hiring manager knows this paradox: When we promote someone internally, we're right about 85% of the time. When we hire externally, we fail more than half the time. Why? The answer lies not in our judgment, but in what we can actually measure during the...
I recently heard a great story on Instagram about how Steve Jobs classified employees using an ABC model. It’s based on a simple but powerful metric: how managers feel when someone resigns. When an A-player resigns managers feel terrible, knowing this person will be...
As this research report points out, the most predictive factor in hiring success isn't credentials, experience, or skills – it's the degree of connectedness between candidates and the organization. The graphic above reveals an uncomfortable truth. Internal mobility...
It’s time for a hard reset. Let's put the person in charge of making the hiring decision in charge of the entire process! Hiring managers need to step up and measure their success by the quality of the people they've hired. But the metric of success is not measured on...
Preface: The other day on LinkedIn Rich Lewis-Jones commented on the importance of this book, The Courage to Be Disliked, on his approach to driving change. The book has sold over 10 million copies and remains a top-10 best seller. It describes psychologist Alfred...
A person’s “soft skills” can’t be measured by some simple test despite what some test seller might tell you. Snake oil has a better track record when you add false positives (passed the screen but failed the reality) and false negatives (failed the screen but passed...
(This story was written by ChatGPT in October 2023 describing the legal and diversity hiring implications of using AI vs. Performance-based Hiring based on this whitepaper from Littler. It predicted exactly what happened in the case of Workday vs. Mobley 20 months...
In the future, recruiters won’t be needed to fill rank-and-file jobs — AI will soon automate the entire process. The recruiters who thrive will be the ones who master solution selling to craft careers that not just change lives but shape companies. Learning to play...
Jordan Reyes had spent the last decade rising through the talent ranks — from corporate recruiter to Director of Talent Strategy at a well-known global tech company. She prided herself on being at the edge of innovation. Her inbox was full of pitches about AI-powered...
I was recently talking with the remarkable Maria Abdullah who was telling me about her work with the Pentagon helping veterans find jobs in industry. After she described some of the challenges they were facing I asked our Performance-based Hiring GPT if it could help....
It was the best of choices, it was the worst of choices, it was the age of enlightenment, it was the age of willful blindness, it was the epoch of transformation, it was the epoch of stagnation. Before us lay two paths in the realm of talent acquisition: one where...
I asked ChatGPT this question:
This is part three in a continuing story - based on true facts - how one company used "Moneyball for HR!" to cut turnover by 50% in combination with Performance-based Hiring. In Part 1 of the story Johan and Alice discovered that the company's job board advertising...
Note: This is part 2 in our story of how Johan and Alice used AI, "Moneyball!" and data analytics to rebuild their most costly sourcing channel. We asked Claude AI to validate the figures to determine if they were reasonable. They are. Here's its full analysis. After...
Note: This is part 2 in our story of how Johan and Alice used AI, "Moneyball!" and data analytics to rebuild their most costly sourcing channel. We then asked Gemini AI if this story has any basis in fact. You'll be shocked at it's conclusion. After uncovering the...